Coronavirus and the Sling Library Service

12th April 2021

Update to our services due to the ongoing Covid-19 pandemic and easing of the lockdown.

Thank you again to all our customers, volunteers and friends who have supported us throughout this continuing pandemic.

Our retail store is now open from 10-2 weekdays and 10-1 on Saturdays. You do not need an appointment, but you will be expected to wear a face covering and comply with Social distancing when in the store. In store, you can hire items and purchase items, but it would help if you pre-order either using the Sling Spot website for sales or myTurn for the hires.

You can prebook consultations and advice appointments either in person in the Snug or on-line via a video link.  We cannot currently run the drop-in library sessions, but have free 10 minute Sling Clinics on a regular basis for pre-booked, quick, free advice in person.

When coming for an in-person appointment, please note the following:-

We require all adult attendees to face to face appointments to wear a face covering. If you do not have one we can provide a disposable covering for a small donation to the Building Bonds Project.

– Our toys are currently not in use. You may wish to bring toys from home if you need to help entertain a little one whilst you learn.

– There is parking available on the roads around the Snug; the DFS/Wren car park is free for 2hrs but it is camera monitored, so be aware!

– Please let us know in good time if you need to rearrange – there may be other customers following your appointment and we need to be available to serve them.

– If you or a member of your household develop symptoms of Covid-19, please inform us and we will rearrange your appointment to be on-line or at least two weeks later.

We want to ensure that the services we offer will be safe for our staff and your family. To do this we will keep an eye on developments regarding the pandemic and will review our service offering in line with those developments. We hope you and your family continue to stay safe and that we will be welcoming you in person soon.

Our returns policy is:-

Returning your carrier:-

We will be receiving Postal Returns to:-

Sling Spot Ltd

71-73 Leadmill Road

Sheffield

S1 4SE

Please double bag your carrier prior to posting and inform us via email (hello@sling-spot.co.uk) that you have despatched your carrier to us so that we are expecting its return.  Until we have received it in store, it is still your responsibility. As we are open for restricted hours, there may be a delay in receiving your items, but we will waive fees for items that have been returned within a reasonable timeframe from the due date and with prior communication from you that you have despatched the item to us.

In Person returns

You are welcome to return your carrier in person to the Sling Spot shop. We are open 10-2 weekdays and 10-1 on Saturdays.

We will quarantine all hire items that have been returned to us before washing and inspecting before being available for the next customer.

PLEASE INFORM US IF YOU OR A MEMBER OF YOUR HOUSEHOLD HAS BEEN EXPOSED TO OR SUFFERED FROM COVID-19 DURING THIS PANDEMIC.

Hiring a new item or buying in person

Please inform us in advance of your visit that you wish to hire an alternative or that you’d like to purchase items during your visit. For hires, you can request items via email.

If you haven’t hired from us before, we would recommend having a quick free appointment bookable here to ensure we can meet your requirements. Once you have set up your account on our system, we can despatch your item or have it ready for you to collect on your specified collection date.

For purchases, you can choose Collection in person from the Sling Spot shop when checking out on the website.

Payment

We prefer to have payments made in advance via card, PayPal or bank transfer for the transactions in store. Please ask for advice on how to pay if unsure.

Despatching items

We are continuing to despatch items daily, and with PPE in use as we prepare your hired or purchased items.

Thank you again

With Love

The Sling Spot and Sheffield Sling Surgery Team

What about babywearing in a pandemic?

Should you stop cuddling our children or comforting them when they cry? The answer to that is NO! Keep going! Why?

Babies and young children need love and cuddles just as much as ever, and they don’t understand the situation. Close contact will still be the best way to nurture them, for healthy growth and reassurance. A good sling continues to help you meet your child’s need for cuddles.

You are likely to be feeling more anxious during this pandemic; and we know that closeness and cuddles help reduce stress: activating the parasympathetic system and boosting oxytocin. Having your child cuddled close to you may be very calming and therapeutic, and allow you to feel more in control of the situation and able to do something positive (like the image attached).

Your child may be aware of your heightened emotions and feel anxious too: so the closeness of babywearing, how it encourages conversation, and and the extra movement of walking may help bring calm to your child too. This applies to all ages!

Slings help you to be hands-free: if your children need to stay home due to school or daycare closure, or you have to work from home, or are isolated, you may find that using a sling allows you to meet the needs of the household more effectively.

You may find it useful to have a carrier for trips out when you want to avoid your child licking surfaces (??) or being in prolonged contact with others.

Most carriers can be washed and wiped down easily between uses.

There is little formal guidance about feeding and skin to skin contact with the virus with young babies: and with what we know about the importance of the early months and years on child development, it would seem that to carry on as normal is probably best. Children seem to be less severely affected by the virus but they *will* be affected by distancing from their primary caregivers. Parents will also feel this distancing significantly. We will all have to make that decision ourselves for the family’s best interests.

As the advice from the government changes we may implement different measures, we will update this page any time changes are made and you can follow us on Social Media to be notified of any changes.